Please read these Terms and Conditions carefully before using the k99 platform. By registering and using our services, you agree to comply with all rules set out in this document.
Updated: 1 January 2026Important Note: These Terms and Conditions constitute a binding agreement between you ("User") and k99 ("Platform"). Continued use of this platform confirms that you have read, understood, and agreed to all terms stated herein.
Welcome to k99, an online gaming platform operating under a valid licence. These Terms and Conditions ("Terms") govern your use of the k99 website, accessible at k99.cx, including all services, games, and features available on it.
By accessing, registering for, or using any part of the K99 platform, you confirm that you have read and fully understood these Terms and agree to be bound by all provisions contained herein. If you do not agree with any part of these Terms, please discontinue use of the platform immediately.
K99 reserves the right to modify, add to, or amend these Terms at any time without prior notice. It is your responsibility to review these Terms periodically to ensure you are always aware of the latest version in effect.
K99 operates with full transparency and is committed to ensuring all these terms are fair, clear, and easy to understand for every user.
To register and use the k99 platform, you must meet the following eligibility requirements:
During the registration process, you are required to provide accurate, complete, and up-to-date information. This includes your full name, phone number, email address, and any other required details. k99 reserves the right to request identity verification (KYC) at any time to confirm the validity of the information provided.
Warning: Providing false or misleading information during registration may result in immediate account suspension or closure, and k99 reserves the right to withhold any remaining balance in the account pending the completion of an investigation.
Your K99 account is your personal responsibility. You are solely responsible for maintaining the confidentiality of your password and login credentials. K99 recommends using a strong password combining uppercase letters, lowercase letters, numbers, and symbols to keep your account secure.
You agree not to share your account login credentials with anyone, including family members or friends. All activity that occurs under your account is your sole responsibility, whether carried out by you or by any other party who gains access to your account.
K99 will not be held liable for any loss or damage arising from your failure to keep your login credentials confidential. If you suspect your account has been accessed without authorization, please contact our support team immediately via [email protected].
Safety Tips: Change your account password regularly, at least once every three months, to ensure your account remains secure at all times.
K99 supports a wide range of local Malaysian payment methods for your deposit and withdrawal convenience, including DuitNow, FPX, Touch 'n Go eWallet, Boost, GrabPay, and various local banks. All transactions are processed with 256-bit SSL encryption to ensure the security of your funds.
Regarding Deposits:
Regarding Withdrawals:
Important: K99 is not responsible for any delays caused by third parties such as banks or e-wallet operators. Player funds are held in a segregated account separate from the company's operational funds to ensure full security.
K99 offers a wide range of attractive bonuses and promotions for both new and existing members. All bonuses are subject to wagering requirements as specified in each promotion's terms. It is important that you understand these requirements before accepting any bonus.
For more information on current promotions and their associated wagering requirements, please visit the Promotions us for the full details of each offer.
K99 is committed to ensuring that all games on our platform run fairly and transparently. All games use a Random Number Generator (RNG) system that is certified and independently audited by international independent regulatory bodies. Game outcomes are entirely random and cannot be manipulated by any party.
Any technical disruptions such as internet connectivity issues or service interruptions during a gaming session are beyond k99's control. In such cases, k99 will endeavour to restore the situation based on available system records in the fairest manner possible for the user.
As a k99 user, you agree to use this platform in a responsible, lawful, and ethical manner. You agree not to engage in any of the following activities:
K99 encourages all users to practise responsible gaming. If you feel that gaming is beginning to have a negative impact on your life, please use the self-control tools available on our platform or contact our support team for assistance.
K99 provides self-control tools such as deposit limits, loss limits, session limits, and self-exclusion options. Visit the Responsible Gaming for more information.
To the extent permitted by applicable law, k99 shall not be liable for any direct, indirect, incidental, or consequential losses arising from the use of or inability to use this platform, including but not limited to:
K99 provides this platform on an "as-is" basis without any express or implied warranties. While we strive to ensure continuous and error-free service, we cannot guarantee that the platform will always be available without interruption.
K99 reserves the right to suspend or close a user's account at any time where there is reasonable cause, including but not limited to the following situations:
If your account is closed due to a terms violation, k99 reserves the right to withhold the account balance pending the completion of an investigation. Should the investigation confirm no fraudulent activity, the legitimate balance will be returned to you in accordance with the established procedure.
You may also request to close your own account at any time by contacting the K99 support team. Prior to closure, ensure that all active bonus wagering requirements have been met and that there are no pending withdrawals.
To voluntarily close your account or to use the self-exclusion option, please contact our support team via [email protected] and we will process your request within 24 hours.
K99 reserves the right to modify, add to, or amend these Terms and Conditions at any time. Any material changes will be communicated to users via a notification on the platform or through the registered email address. Continued use of the platform after the changes take effect constitutes acceptance of the amended terms.
It is your responsibility to review this Terms and Conditions page periodically. The "Updated" date shown at the top of this page indicates when the current version came into effect.
These Terms and Conditions are governed by and interpreted in accordance with the applicable laws of the jurisdiction in which k99 is registered and holds its operating licence. Any dispute arising from or in connection with these Terms shall be resolved through the procedures established by the relevant authority.
If you have any questions or concerns regarding these Terms and Conditions, please contact our support team at [email protected]. We are committed to responding to all inquiries within 24 hours.
We craft terms that are fair, clear, and user-friendly — not to protect the company, but to protect you.
Unlike most other platforms that only provide terms in English, k99 ensures that all important documents are fully available in Bahasa Melayu so that Malaysian players can understand them clearly.
Your funds are held in a segregated account separate from the company's operational funds. This means your money is safe at all times and can be withdrawn without restriction, in line with internationally recognized player fund protection standards.
K99 operates with complete transparency — from independently audited RNG systems to transaction records you can review at any time through your account. Nothing is hidden.
K99's Terms specifically include provisions for responsible gaming, including self-control tools, self-set deposit limits, and easily accessible self-exclusion options.
Every bonus and promotion at k99 comes with wagering requirements that are stated clearly and upfront. There are no hidden terms or misleading conditions — what is written is what will be upheld.
If you have any questions about these Terms and Conditions or any aspect of k99's operations, our support team is available 24 hours a day, 7 days a week.